All of our products are neatly packed using quality, appropriately sized hard backed envelopes for smaller sized graphics such as motorcycle decals or custom lettering. We also dispatch products in durable 'cut to size' cardboard postal tubes with secured end caps for longer products such as sun strips or side stripes. Our quality postage and packaging have been specially selected and tested for both durability and the ability to protect your product(s) during transit. 100% Satisfaction Guaranteed.
We aim to process and deliver UK online orders to your door within 3-5 working days from your order being placed and payment verified.
All of our items are dispatched from our UK based workshop. We predominantly utilise Royal Mail's 1st Class Recorded 'signed for' service or for more substantial orders such as large vehicle livery kits or heavy rolls of media we use our trusted courier tracked services. The carrier is simply determined by the size and weight of your order.
*We kindly ask customers to be mindful that there may be small delays beyond our control during bank holiday periods or due to adverse weather conditions, postal strikes or possible mail service backlogs.
Our UK dispatch services are recorded, therefore should there be any issues for example; abnormal delays, we will usually be able to trace your product(s) using the given track and trace services provided. We would then decide on the appropriate action in order to get your product(s) to you as quickly as possible should such rare issues arise. We are willing to supply tracking information during any point of the transaction upon request to our customer service department who will be ready to take your details and forward the information either verbally or via an e-mail.
International items are processed and dispatched using either Royal Mail's Standard Air Mail or AirSure, (if you want your item insured against delivery losses), services once payment has been verified. Arrival times may vary due to distance however we aim to get your product to you well within fourteen (14) working days subject to mailing service/s*. International ‘Signed For’ services are not offered as standard on our website as we find that due to Royal Mail’s increasing postage costs, these are prohibitively expensive and not a viable option for our customers in most circumstances. If you do require the International ‘Signed For’ service additional fees will apply and we advise you to contact us prior to purchase to obtain a quote for delivery of any items you wish to purchase.
To prevent fraudulent orders, we kindly request for you NOT to ask us, (Graphic Mafia), to deliver your item/s to anywhere other than your designated and verified delivery address. We will only deliver to officially verified addresses.
n.b. If you need someone else to accept post/parcels on your behalf, we suggest that you to contact your local delivery office to setup your designated ‘safe place’ or alternative delivery address to prevent fraud, postal delays etc.